Delivery & Returns

We ship Worldwide, order delivery will take between 10 – 15 business days.

If you have placed for the Custom Order Or want us to to do product sizes alteration, please allow an additional 5 working days to deliver your order. Our goal is to deliver your products in 10 – 15 days and we’ll stay in touch with you through the process.

If you need an order by a certain date, please call our customer service at +91 72102 22357 prior to ordering, to check availability.

For International shipping, please get in touch with us on info@ecoleas.com, order delivery will take between 15 – 20 business days.

Sale Items

Please note, items 'On Sale' or on discounted prices as indicated on the product page are not eligible for return or exchange. 

Items purchased On our Promotional 'Sale' Period and previously issued Credit Notes cannot be exchanged with Sale items.

 ● No returns/Exchanges on discounted merchandise.
 ● All custom-made orders are non-returnable.
 ● We do not accept any Returns/Exchanges for sizes 3XL & above. 

Cancellation and returns policy

We reserve the right to cancel an order for which payment has already been received. This may occur if stock is insufficient or the quality of goods ordered does not meet the our standards. Should we exercise this right, the customer will receive a full refund via the original payment method in 7 – 10 business days.

If you’re unhappy with your purchase, we will find a solution for you. Eco Léas products can be exchanged within 14 days for another size or product of the same or higher value. 

Eco Léas by Shipra products must be returned in good condition, with the labels intact. Please keep in mind that you are responsible for the safe delivery back to Eco Léas of all returns, we suggest courier and tracking. Products once exchanged, will no longer be returnable.

Please note, discounted items or custom orders with alterations cannot be returned or exchanged.

At Eco Léas, we do our best to provide the finest quality of products. Like most natural textiles, our fabrics are not guaranteed against natural wear, abrasion, stretch, shrinkage, fading, or dye-lot variations.

We want you to love what you ordered, but if something is not right, let us know within 48 hours of receipt of the product. In the unlikely event that any merchandise you have ordered from us is not received in good condition, is damaged or defective, or if the merchandise delivered is different from what you had ordered, you may return the merchandise unused, and in the same condition as you received it, in its original packaging with original tags, for an exchange, within 14 days from the date on which these goods are delivered. Once received, the customer care team at Eco Léas would study the need for return or exchange and based on their jurisdiction the exchange will be facilitated.

 OUTSIDE INDIA

We do not permit any returns or exchanges for international orders unless the product is damaged or defective, or if the merchandise delivered is different from what you had ordered.