Ecoleas Frequently Asked Questions

Everything we do at Ecoleas starts with intentional design. We make things that work better and last longer, and we believe your shopping experience should reflect that exact same quality. We know you might have questions, so we gathered the most common ones right here to save you time. Aapki sahulyat hamari priority hai. (Your convenience is our priority). If you cannot find what you need below, our team is always just a message away.

Sizing & Fit

How do I find my perfect size?

We craft every garment with intense care to ensure a comfortable and flattering fit. You will find a detailed size guide on every single product page. We suggest measuring yourself and comparing it to our chart. If you find yourself between sizes, we generally recommend sizing up for a more relaxed, breathable feel.
What if I need help choosing a size?

We are here for you! Send us a quick WhatsApp message at +91 7210222357, and our team
will gladly help you pick the perfect fit. Aapko perfect fit milna chahiye! (You should get the
perfect fit!)

Payment Options

What payment methods do you accept?

We want your checkout process to be completely seamless. We accept all major credit cards, debit cards, net banking, and popular UPI applications. All transactions run through a highly secure payment gateway to keep your information safe.
Do you offer Cash on Delivery (COD)?

Yes, we do! You can select the Cash on Delivery option at checkout for most delivery pin codes across India. For your security, our team might reach out via phone or WhatsApp to verify your order before we dispatch it. Please keep the exact cash amount ready for our delivery partner when they arrive.

Shipping & Delivery

How much does shipping cost?

We are thrilled to offer Free Standard Shipping on all orders across India. You will not find any hidden fees or surprise charges at checkout. You simply pay for the beautiful clothes you want.
When will my order arrive?


We pack your items with great care and ship them out quickly.

● Standard Free Shipping: Your order will arrive at your doorstep within 5 to 7
business days.

● Express Delivery: Need your new outfit quickly? Choose express shipping at checkout
for a small additional fee. Express orders normally arrive within 2 to 3 business days.

How can I track my package?

As soon as your order leaves our facility, we will email you a tracking number. You can use this link to follow your package on its journey to your home.

Returns & Exchanges

What is your return policy?

We build better clothing, and we stand fully behind our quality. However, if a piece does not completely win your heart, you have 14 days from the delivery date to request a return or exchange. To qualify, please make sure the item is unworn, unwashed, undamaged, and still has all original tags securely attached in its original packaging.
How do I start a return or exchange?


We make it easy and stress-free to return items:

You can email us at info@ecoleas.com or call us on WhatsApp at +91 7210222357. Write down
the order number and the reason you want to return the item.

Your request has been approved. Our team will look it over within 24 hours and set up a time that works for you for a home pickup.

Hand your wrapped item over to our delivery partner.

Get your money back: After the item is sent to our office and quickly checked, we will either give you a refund or send you a new one right away.

Still Need Help?

We love connecting with our community. If you have any other questions, please contact us directly. Real people are ready to help you out.

● Email: info@ecoleas.com
● Phone & WhatsApp: +91 7210222357
● Operating Hours: Monday to Saturday, 10:00 AM to 7:00 PM (GMT +5:30)